Privacy Policy for MY PROTEIN STORE

Introduction

Welcome to MY PROTEIN STORE. We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you about how we collect, use, and disclose your personal information when you visit our website, use our services, or make a purchase from myproteinstore.in (the "Site") or otherwise communicate with us (collectively, the "Services").

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the "Last updated" date.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources. The information that we collect and use varies depending on how you interact with us.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes, or can be associated with you.

Information We Collect Directly from You

• Basic contact details: Name, address, phone number, email.
• Order information: Billing address, shipping address, payment confirmation, email address, phone number.
• Account information: Username, password, security questions.
• Shopping information: Items you view, put in your cart, or add to your wishlist.
• Customer support information: Information you include in communications with us.

Information We Collect through Cookies

We automatically collect certain information about your interaction with the Services ("Usage Data") through cookies, pixels, and similar technologies. This may include device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:

• Companies supporting our Site and Services, such as Shopify.
• Payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment.

How We Use Your Personal Information

Providing Products and Services:
We use your personal information to provide you with the Services, including to process your payments, fulfill your orders, send notifications related to your account, arrange for shipping, and facilitate returns and exchanges.

Marketing and Advertising:
We use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, text message, or postal mail.

Security and Fraud Prevention:
We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity.

Communicating with You:
We use your personal information to provide you with customer support and improve our Services.

Cookies

We use cookies on our Site to power and improve our Services. For specific information about the cookies we use related to powering our store with Shopify, see Shopify's Cookies Policy.

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate purposes, including:

• Vendors or third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, fulfillment, and shipping).
• Business and marketing partners, including Shopify, to provide services and advertise to you.
• When you direct, request, or consent to our disclosure of certain information to third parties.
• In connection with a business transaction such as a merger or bankruptcy.
• To comply with legal obligations, enforce terms of service, and protect our rights and the rights of our users or others.

User Generated Content

The Services may enable you to post product reviews and other user-generated content. If you choose to submit user-generated content to any public area of the Services, this content will be public and accessible by anyone.

Third Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. We do not guarantee and are not responsible for the privacy or security of such sites.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children.

Security and Retention of Your Information

No security measures are perfect or impenetrable, and we cannot guarantee "perfect security." How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights in relation to your personal information:

• Right to Access / Know: Request access to personal information we hold about you.
• Right to Delete: Request that we delete personal information we maintain about you.
• Right to Correct: Request that we correct inaccurate personal information.
• Right of Portability: Request a copy of the personal information we hold about you.
• Right to Opt out of Sale or Sharing or Targeted Advertising: Direct us not to "sell" or "share" your personal information or opt-out of the processing of your personal information for targeted advertising.
• Right to Limit and/or Opt out of Use and Disclosure of Sensitive Personal Information: Direct us to limit our use and/or disclosure of sensitive personal information.
• Restriction of Processing: Ask us to stop or restrict our processing of personal information.
• Withdrawal of Consent: Withdraw your consent to process your personal information.
• Appeal: Appeal our decision if we decline to process your request.

You may exercise these rights by contacting us using the contact details provided below. We will not discriminate against you for exercising any of these rights.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us at:

Email: myproteinstore5@gmail.com
Address: MY PROTEIN STORE, 1st floor Bhangar chowk, Madanpur Khadar Sarita Vihar, 110076 New Delhi DL, India